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shopping notes

Purchase notes, please read carefully

About color difference

all items in our website are in kind shooting, because of different brightness, shooting angle, sunlight and other elements, items maybe have different color in different display, it is all belongs to normal phenomenon, the actual color is in kind prevail. If you are serious about the color, pls contact our customer service and get the sample, then you can solve the color difference.


About size

according to GB5296.4-1998 <textile and apparel consumer operating instructions>, it is available that positive and negative error is less than 3%. Since curtain is belong to handmade products, fabric itself has elastic maintenance, at the same time, different people has different measuring method, size error is unavoidable.


Goods receipts

we recommend that customers had better sign in yourself, if you ask others for signing in, pls check the item first before sign in, if package is damaged, pls directly refuse to accept, and contact us shipping again, at the same time, pls do not use sharp knife when opening package, if the damage is caused by human, we would refuse returns and exchange. Price difference of exchange and shipping fee do not support coupon code.


Returns&exchange

since curtain is belong to handmade items, it is unable to secondary sales, before making the curtain, customers had better make sure of curtain’s width and height. If the reason is customers provided wrong size, you feel not beautiful as picture, do not like style and color, and style does not match with your room, we do not accept the return and exchange. If it is quality or processing problem, pls contact our customer service and we will solve for you. if the damage is caused by human, we would refuse returns and exchange. Hope you can understand!


About smell

the fabric we choose has inspection certification of quality, pls rest assured to buy. Curtain itself does not have smell, maybe somewhat plastic smell that left by express sending package, don’t worry, it would disappear after cooling them in several days, if you are sensitive about the smell, before hanging up, pls wash curtains at first, since curtains would be folded before delivery, maybe there is some crease, it is not belong to quality problem, if convenience, you can hang down after low temperature of ironing.